{"id":6573,"date":"2024-04-30T18:32:30","date_gmt":"2024-04-30T16:32:30","guid":{"rendered":"https:\/\/www.nicalia.com\/nicapedia\/guias\/area-de-clientes\/facturacion-en-nicalia\/solicitar-una-devolucion\/"},"modified":"2024-07-02T17:55:32","modified_gmt":"2024-07-02T15:55:32","slug":"solicitar-una-devolucion","status":"publish","type":"docs","link":"https:\/\/www.nicalia.com\/nicapedia\/solicitar-una-devolucion\/","title":{"rendered":"Solicitar una devoluci\u00f3n"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Para solicitar una devoluci\u00f3n s\u00f3lo debes contactar con nuestro <a href=\"https:\/\/www.nicalia.com\/clientes\/submitticket.php?step=2&amp;deptid=3\">departamento de Facturaci\u00f3n<\/a>. Desde nuestro departamento de Facturaci\u00f3n contactar\u00e1n contigo al respecto y se ocupar\u00e1n de solucionar el problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A la hora de realizar una devoluci\u00f3n, Nicalia tratar\u00e1 de realizarla siempre a trav\u00e9s de la misma pasarela de pago a trav\u00e9s de la que fue realizada. Tambi\u00e9n es posible obtener esta devoluci\u00f3n mediante saldo en su cuenta de cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si no sabes como abrir un ticket, puedes ver <a href=\"https:\/\/www.nicalia.com\/nicapedia\/como-enviar-un-ticket-de-soporte\/\">nuestra gu\u00eda <\/a>de como hacerlo<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para solicitar una devoluci\u00f3n s\u00f3lo debes contactar con nuestro departamento de Facturaci\u00f3n. Desde nuestro departamento de Facturaci\u00f3n contactar\u00e1n contigo al respecto y se ocupar\u00e1n de solucionar el problema. A la hora de realizar una devoluci\u00f3n, Nicalia tratar\u00e1 de realizarla siempre a trav\u00e9s de la misma pasarela de pago a trav\u00e9s de la que fue realizada. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":6523,"menu_order":24,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-6573","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/4471485c4e49f46218d6b6d125f80f4cde1f86f045fd896202eefddaf4d4510a?s=96&d=mm&r=g","author_name":"Francisco Garvi","_links":{"self":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/comments?post=6573"}],"version-history":[{"count":3,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6573\/revisions"}],"predecessor-version":[{"id":9158,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6573\/revisions\/9158"}],"up":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6523"}],"wp:attachment":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/media?parent=6573"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/doc_tag?post=6573"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/doc_badge?post=6573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}