{"id":6585,"date":"2024-04-30T18:37:52","date_gmt":"2024-04-30T16:37:52","guid":{"rendered":"https:\/\/www.nicalia.com\/nicapedia\/guias\/area-de-clientes\/servicios\/como-cancelar-un-servicio\/"},"modified":"2024-07-02T11:11:32","modified_gmt":"2024-07-02T09:11:32","slug":"como-cancelar-un-servicio","status":"publish","type":"docs","link":"https:\/\/www.nicalia.com\/nicapedia\/como-cancelar-un-servicio\/","title":{"rendered":"C\u00f3mo cancelar un servicio"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si ya has terminado de utilizar un servicio y no deseas renovarlo, puedes solicitar su cancelaci\u00f3n a trav\u00e9s de nuestro \u00e1rea de clientes y as\u00ed evitar su renovaci\u00f3n autom\u00e1tica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para cancelar un servicio en tu cuenta de cliente debes acceder al&nbsp;<a href=\"https:\/\/www.nicalia.com\/clientes\">\u00e1rea de clientes de Nicalia<\/a>&nbsp;y seguir este procedimiento:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Accede a &#8220;<strong>Servicios&#8221; &gt;&gt; &#8220;Mis servicios&#8221;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"517\" height=\"194\" src=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72744997-1.png\" alt=\"\" class=\"wp-image-7537\" srcset=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72744997-1.png 517w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72744997-1-300x113.png 300w\" sizes=\"(max-width: 517px) 100vw, 517px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2. Seleccionamos el servicio que deseamos cancelar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"942\" height=\"143\" src=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745007-1.png\" alt=\"\" class=\"wp-image-7538\" srcset=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745007-1.png 942w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745007-1-300x46.png 300w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745007-1-768x117.png 768w\" sizes=\"(max-width: 942px) 100vw, 942px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Hacemos click en&nbsp;<strong>&#8220;Solicitar cancelaci\u00f3n&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"403\" height=\"386\" src=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008.png\" alt=\"\" class=\"wp-image-7539\" srcset=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008.png 403w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008-300x287.png 300w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008-16x16.png 16w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008-18x18.png 18w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745008-20x20.png 20w\" sizes=\"(max-width: 403px) 100vw, 403px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. En la ventana de cancelaci\u00f3n, introduce los motivos que te llevan a cancelar tu plan y selecciona el tipo de cancelaci\u00f3n que deseas efectuar. Tambi\u00e9n podr\u00e1s indicar&nbsp;<strong>no renovar<\/strong>&nbsp;el dominio asociado a ese servicio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a. Inmediata<\/strong>: La cancelaci\u00f3n inmediata realizar\u00e1 la suspensi\u00f3n y eliminaci\u00f3n de tu cuenta en nuestros servidores dentro de las pr\u00f3ximas 48 horas laborables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>b. Final del periodo contratado<\/strong>: Tu servicio ser\u00e1 suspendido y eliminado una vez llegue a su fecha de renovaci\u00f3n.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"880\" src=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745009.png\" alt=\"\" class=\"wp-image-7540\" srcset=\"https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745009.png 998w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745009-300x265.png 300w, https:\/\/www.nicalia.com\/nicapedia\/wp-content\/uploads\/2024\/06\/72745009-768x677.png 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Si ya has terminado de utilizar un servicio y no deseas renovarlo, puedes solicitar su cancelaci\u00f3n a trav\u00e9s de nuestro \u00e1rea de clientes y as\u00ed evitar su renovaci\u00f3n autom\u00e1tica. Para cancelar un servicio en tu cuenta de cliente debes acceder al&nbsp;\u00e1rea de clientes de Nicalia&nbsp;y seguir este procedimiento: 1. Accede a &#8220;Servicios&#8221; &gt;&gt; &#8220;Mis servicios&#8221; [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":5669,"menu_order":12,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-6585","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/4471485c4e49f46218d6b6d125f80f4cde1f86f045fd896202eefddaf4d4510a?s=96&d=mm&r=g","author_name":"Francisco Garvi","_links":{"self":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/comments?post=6585"}],"version-history":[{"count":6,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6585\/revisions"}],"predecessor-version":[{"id":9675,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/6585\/revisions\/9675"}],"up":[{"embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/docs\/5669"}],"wp:attachment":[{"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/media?parent=6585"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/doc_tag?post=6585"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/www.nicalia.com\/nicapedia\/wp-json\/wp\/v2\/doc_badge?post=6585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}